top of page
a64f671d-b25f-4023-b6f8-fafee7183925.png

INEFFICIENT ON PURPOSE

Challenging the Insurance Industrial Complex

The United States spends 2-4 times per person on healthcare.​

​

We don't enjoy the best outcomes for the extra cost.

​

Yet your health insurance premiums and deductibles keep rising every year.

​

Where does all that money go if not to the best healthcare outcomes?

​

​

​

Book

book cover

INEFFICIENT ON PURPOSE

It is bold. It is provocative. It is deeply personal.

Highly Recommended!

 

Emily-Lisa Thornton 
WolfTone Editorial & Publishing, LLC™

Dr. Proctor’s book is an invaluable guide to the reality of modern healthcare.

M. Miller

Review

A Powerful, Courageous, and Necessary Examination of American Healthcare Every so often, I have the privilege of working on a manuscript that stays with me long after I finish reading it. Inefficient on Purpose is one of those books. Dr. J. Benjamin Proctor does something remarkably difficult here: he takes an enormous, complicated subject, the American healthcare system, and makes it understandable, personal, and deeply human. He writes not only as a physician who has spent more than a decade caring for patients, but as someone who has experienced our healthcare system from the other side of the examination table as a patient and cancer survivor. What affected me most about this book is that behind the statistics, policies, insurance denials, prior authorizations, pharmaceutical pricing, and billions of dollars are actual human beings. Patients are sick. Families are frightened. Doctors and nurses are trying to care for them. And between those people and the care they need stands an increasingly complicated system that Dr. Proctor argues has developed financial incentives that do not always align with the interests of patients. His discussion of health insurance is particularly thought-provoking. He asks readers to consider something surprisingly fundamental: traditional insurance protects us against events that might happen, while needing healthcare at some point in our lives is essentially inevitable. From that premise, he begins dismantling assumptions many of us have probably never thought to question. I also appreciated that this is not simply an angry indictment of everything associated with profit in medicine. Dr. Proctor's position is considerably more nuanced. His own life was changed by Gleevec, and he recognizes the extraordinary investment and innovation required to develop new medications. At the same time, he distinguishes that innovation from practices he believes unnecessarily inflate costs or interfere with patient care. That willingness to make distinctions gives the book greater credibility and depth. Some of the most compelling sections examine the enormous administrative machinery surrounding American medicine. Dr. Proctor describes a system in which significant resources are devoted not to treating patients, but to billing, obtaining authorizations, appealing decisions, and convincing insurers to pay for care already provided. He connects those administrative burdens to the experiences of physicians, nurses, hospitals, and ultimately patients. But Inefficient on Purpose does not stop at identifying problems. That may be what I respect most about it. Dr. Proctor proposes reforms. He argues for eliminating prior authorizations, addressing post-service claim denials, reforming pharmacy benefit managers, and making other structural changes designed to move healthcare back toward its fundamental purpose: caring for people. You do not have to agree with every conclusion in this book for it to accomplish something important. It makes you think. It makes you question systems most of us have simply accepted because they have existed for so long. And, perhaps most importantly, it asks us whether we can build something better. As an editor, I work with many manuscripts and many authors. Some books entertain us. Some educate us. And then there are books written because an author genuinely believes something needs to change. Inefficient on Purpose belongs in that last category. Dr. Proctor has put his professional experience, personal story, research, and convictions on these pages. Whether you are a patient, physician, nurse, healthcare professional, policymaker, or simply an American who has ever wondered why getting healthcare can feel so unnecessarily difficult, this is a book worth reading. It is bold. It is provocative. It is deeply personal. And above all, it starts a conversation America desperately needs to have! Highly Recommended! Emily-Lisa Thornton WolfTone Editorial & Publishing, LLC™

Dr. J. Benjamin Proctor

Meet J. Benjamin Proctor, MD

The Voice Behind Inefficient on Purpose

J. Benjamin Proctor, M.D., is a board-certified family medicine physician practicing in the United States. Dr. Proctor earned his Bachelor of Science from Louisiana State University before completing his medical degree at LSU Health Sciences Center Shreveport. He went on to complete his family medicine residency at Lake Charles Memorial Hospital, grounding his career in direct, full-spectrum patient care. Dr. Proctor understands what its like do be a patient as he is a cancer survivor whose life was saved by Gleevec while attending medical school.

ftotHealthExp_pC_USD_long-1.png

The U.S. Spends 2-4 times more on healthcare than other industrial nations.

We don't get better outcomes for that extra spending.

loader,gif
image.png

That extra spending isn't going to physicians. Growth in administrators in healthcare is outpacing growth in physicians by 35x.

This is more of a symptom of the problem rather than the cause. 

Pick up your copy of Inefficient on Purpose today and find out why!

abeefc67-528a-450d-bc0d-83d6c90fa5fb_edited.jpg

THE QUESTION WE SHOULD BE ASKING

073b8e0e-b004-4ed0-a62c-c3d06835d8e1.png

Understand why claims get denied

​

Learn what PBMs actually do

​

Find out what is causing the growth in healthcare administrators

​

Understand why medicine price caps won't fix healthcare spending

​

Know what to say to your state and federal representatives to improve your healthcare

A system not built around patient outcomes

The United States spends an enormous amount on healthcare, yet Americans continue to struggle with affordability, accessibility, and outcomes.

​

The money flowing through the system is not simply paying for doctors, nurses, hospitals, and medicine.
 

It also supports a vast administrative and financial infrastructure.

Inefficient on Purpose explores that infrastructure and asks difficult questions:

Who actually benefits from healthcare complexity?

Why are patients responsible for navigating an increasingly complicated system?

Why can insurance approval stand between a patient and treatment?

Where does the money go?

Why does healthcare cost so much?

book spotlight

And most importantly who pays the price?

Inefficient on Purpose

INEFFICIENT ON PURPOSE

Challenging the Insurance Industrial Complex

QUICK LINKS

© 2026 Inefficient on Purpose. All Rights Reserved.

Get in touch

bottom of page